Free Standard Delivery
- Free on all orders UK mainland addresses
- Delivered within 5 to 10 working days from dispatch
- Tracking number emailed as soon as your order is dispatched
Large & Oversized Item Delivery
- Furniture, fitness equipment, and large garden items are delivered by specialist courier
- We will contact you within 24 hours of dispatch to arrange a convenient delivery window
- Two-person delivery available on selected heavy or bulky items — please email customer.care@homesplex.com before ordering if you require this
Delivery Timeframes
Most items are dispatched within 1–2 working days of your order being placed. Delivery to you typically takes 5–10 working days in total. During busy periods or for large items, this may extend slightly — we will always keep you informed.
Surcharge Areas
Additional charges may apply for deliveries to: Scottish Highlands, Northern Ireland, Isle of Man, and the Channel Islands. Please contact us before ordering if you are in one of these areas so we can provide an accurate delivery quote.
Order Tracking
You will receive a dispatch confirmation email with tracking details once your order has been collected by our courier. If you have not received tracking details within 3 working days of placing your order, please contact us at customer.care@homesplex.com.
Questions?
Email us at customer.care@homesplex.com and we will respond within one business day.